Previous incidents
November 2022
Nov 30, 2022
1 incident
Downtime backend API's due to 3rd party outage
Resolved Nov 30 at 06:00pm CET
Since 16.30 we are experiencing issues on our backend system which results in the chat client being unavailable. We have identified an issue with a 3rd party system being unavailable. We are implementing a hotfix and expect to be back online in a few minutes. (around 18.15)
Nov 16, 2022
1 incident
Issues with the embedded version of the chatbot.
Degraded
Resolved Nov 17 at 02:49pm CET
The issue related to embedded version of our chatbot has been successfully resolved.
1 previous update
Nov 07, 2022
1 incident
All services down
Resolved Nov 07 at 08:00am CET
At the moment we are experiencing some DNS problems. We are looking into the issue.
October 2022
September 2022