Previous incidents

December 2022
Dec 23, 2022
1 incident

Planned downtime

Resolved Dec 23 at 02:23pm CET

We had a very short downtime because of a new release. Everything is up and running.

Dec 07, 2022
1 incident

Unable to select date

Resolved Dec 07 at 04:43pm CET

We currently have an issue where it is impossible to get past the date picker when selecting a time. We are working on resolving the issue.

(17:02) We have found the issue and deployed a fix. Everything is working correctly again.

November 2022
Nov 30, 2022
1 incident

Downtime backend API's due to 3rd party outage

Resolved Nov 30 at 06:00pm CET

Since 16.30 we are experiencing issues on our backend system which results in the chat client being unavailable. We have identified an issue with a 3rd party system being unavailable. We are implementing a hotfix and expect to be back online in a few minutes. (around 18.15)

Nov 16, 2022
1 incident

Issues with the embedded version of the chatbot.

Degraded

Resolved Nov 17 at 02:49pm CET

The issue related to embedded version of our chatbot has been successfully resolved.

1 previous update

Nov 07, 2022
1 incident

All services down

Resolved Nov 07 at 08:00am CET

At the moment we are experiencing some DNS problems. We are looking into the issue.

October 2022
No incidents reported